DemoThis Privacy Notice (“Policy”) for Polaris Experiences, Inc. (d/b/a NorthStar) (“we”, “us”, “our” and the “Company”), describes how and why we might access, collect, store, use and/or share your personal information when you use our products or services, including when you:
- visit our website at http://mynorthstar.guide, or any other website of ours that links to this Policy
- download and use our mobile application (NorthStar), or any other application of ours that links to this Policy
- engage with us in other related ways, including any sales, marketing or events
For purposes of this Policy, unless otherwise noted, all references to the Company include mynorthstar.guide. By using this website, our app, or our products and services, you consent to the data practices described in this Policy.
In order to better provide you with the products and services offered, the Company may collect personally identifiable information, such as your:
- Name
- Email address
We do not collect any personal information about you unless you voluntarily provide it to us. That said, you may be required to provide certain personal information to us when you elect to use certain products or services of ours. This may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information to, among other things, communicate with you in relation to the services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
The Company collects and uses your personal information in the following ways:
- to operate and deliver the services you have requested, and facilitate account creation and authentication
- to provide you with information, products, or services that you request from us
- to provide you with notices about the Company and your account
- to send you marketing and promotional communications
- to carry out the Company's obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
- to notify you about changes to mynorthstar.guide or any products or services we offer or provide through it
- to identify usage trends and the effectiveness or our marketing and promotional campaigns
- in any other way we may describe when you provide the information
- for any other purpose with your consent
The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.
The Company does not sell, rent, or lease its customer lists to third parties.
The Company may share data with trusted partners to help perform statistical analysis, send you email, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the law or comply with legal process served on the Company or the website; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
The Company may automatically collect information about your computer hardware and software. This information may include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the Company, to maintain quality of its product and service, and to provide general statistics regarding the use of the Company's website.
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers that we work with as described above to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.
From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from the Company or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by clicking the Unsubscribe button.
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by email to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at: info@mynorthstar.guide
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Effective as of May 26, 2025